Troubleshooting

Things go wrong? Here's the fixes for the usual suspects.

Scribe can't find my AddOns folder

Scribe auto-detects the default path. If it can't:

  1. Make sure ESO is installed and has been launched at least once | that's what creates the AddOns folder
  2. Check the default path:
    • Windows: C:\Users\You\Documents\Elder Scrolls Online\live\AddOns
    • macOS: ~/Documents/Elder Scrolls Online/live/AddOns
    • Linux (Proton): Somewhere inside steamapps/compatdata/.../pfx/drive_c/users/steamuser/Documents/Elder Scrolls Online/live/AddOns
  3. Set it manually in settings

Addon installed but not showing up in ESO

  • Check the "Installed" tab in Scribe | is it actually there?
  • Verify the files landed in the right AddOns folder
  • Some addons need dependencies. Check if any are listed as missing
  • Restart ESO completely | it won't pick up addon changes while running

Addon update fails

  • Check your connection
  • The addon source might be down temporarily | try again in a bit
  • If it keeps failing, uninstall and reinstall the addon
  • Still broken? File an issue with the addon name and the error

Scribe won't open on macOS

Gatekeeper blocks unsigned apps. Get past it:

  1. Right-click (or Control-click) Scribe
  2. Pick "Open"
  3. Click "Open" in the dialog
  4. One-time thing, won't ask again

Windows SmartScreen warning

Scribe isn't code-signed with a Microsoft cert so Windows throws a "protected your PC" warning:

  1. Click "More info"
  2. Click "Run anyway"

Normal for indie open-source software. You can cross-check the download on GitHub Releases.

Something else?

Open an issue on GitHub with your OS, Scribe version, steps to reproduce, and any error messages.